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This article explains how SUNY Schenectady users can create and register a passkey for their Microsoft account using Microsoft Authenticator. As Microsoft moves away from SMS text messages and voice calls for authentication, passkeys provide a more secure, phishing-resistant, and convenient sign-in method by using biometrics (fingerprint or facial recognition), a PIN, or a device screen lock.

By Fall 2026, all automatic forwarding of college email to external accounts will be disabled, so users should proactively turn off forwarding in Outlook Web or Desktop settings. Instructions are provided to disable forwarding rules and verify the change by sending a test email to ensure messages stay within the college inbox.