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This article explains how SUNY Schenectady users can create and register a passkey for their Microsoft account using Microsoft Authenticator. As Microsoft moves away from SMS text messages and voice calls for authentication, passkeys provide a more secure, phishing-resistant, and convenient sign-in method by using biometrics (fingerprint or facial recognition), a PIN, or a device screen lock.

This article explains how SUNY Schenectady users can add their work or school account to Microsoft Authenticator for multifactor authentication (MFA), account verification, and passwordless sign-in when available.

This article explains how to reset your SUNY SCCC account password by using the “Can’t access your account?” option on the college’s login page. It walks users through verifying their identity via an alternate email, receiving a code, and creating a new password to regain access.